Contact information

Contact Information

We're here to help! If you have any questions about your order, our products, shipping, or anything else, don't hesitate to reach out.

Customer Support

Email: usashopifyshop@outlook.com

Response Time: We aim to respond to all inquiries within 24–48 business hours (Monday–Friday).

Before Contacting Us

To help us assist you as quickly as possible, please include:

  • Your full name

  • Your order number (if applicable)

  • A brief description of your question or issue

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (Pacific Time)
Saturday – Sunday: Closed

Thank you for shopping with RawPetsExpress! We appreciate your business and look forward to assisting you.